Of course not all Housing Authorities are created equal but the vision, business objectives, and purpose across all remains the same. The organizations we have worked with recently share the same ideology; to help low income families with their living situations.
Housing Authorities have similar challenges regardless of their size, staff, or territory. Being a government agency, these organizations have to deal with forms and documents; often overwhelmingly so. Since focus can be divided between their properties and residents, it can be a daunting task to find the right document or information they need at the exact time they need it.